COVID-19 – APC London Market Business Continuity

We would like to reassure you that we are following government medical and health advice and we are working tirelessly to ensure the safety of our staff, whilst also continuing to deliver the service that you expect. In keeping with recent advice, all our staff will now operate remotely.

Please be assured that we have a robust plan in place and have the required processes and technology to remain fully operational.

As the pandemic continues to escalate, we wanted to remind you of our alternative contact details should you have
difficulty in reaching any of our staff via the telephone:

London Market Presentations

If you would like to speak to any member of staff directly, please continue to dial 020 7256 3105 followed by their
extension number below or you can email them directly at

APC London Market
Mark Russell – 103
Noel Dunne (New Business) – 140
Michelle Kawa (Renewals) – 128
Daniel Higgs (Airside Liability) – 108

Claims Department
Paul Rabey – 130
Matthew Edmondson – 106
Sean Poor – 141
Danielle Ottley – 119

Accounts Department
Martin Branch (Premium/Payment Queries) – 144
Jordan Collins (Premium/Payment Queries) – 145
Alison Hill (Bordereaux Queries) – 107
Tanik Patel (Supplier/Overheads Queries) – 117

We will also not receive any post whilst the once is in lockdown and we would therefore request that you send any correspondence electronically to the email addresses above and where possible please send any outstanding payments by bacs. Account details can be obtained by contacting the accounts department on extension 144 or 145.

We would like to thank you for your continued support and wish that you and your families remain safe and well.



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